FREQUENTLY ASKED QUESTIONS

Do you have a catalogue?
As a purely web-based business, we do not have a printed catalogue. If you don't have regular access to the web, we can send you a hard copy of the site--just let us know.

Do you have a store?
Again, we are a pure web operation so we don't have a storefront, and our offices in New York are not set up to receive customers.

Why has the top of the jar of Pommery mustard from Meaux changed?
Pommery mustard comes in two ways: with a plastic top or with a cork sealed by wax. The version with the wax being much more common in France, we selected it to begin with, but many customers expressed a preference for the plastic top, so we switched to it. For those who have tried both, we would be interested in your feedback about which covering you prefer.

How do I open the jar of cassoulet?
To open the jar of cassoulet, simply lift the clip that holds the lid in place and snip off the small white plastic tongue of the seal to break the vacuum. If you still can't open the jar, gently insert the tip of a small knife and twist just enough to let a little air in to break the seal.

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